This privacy notice discloses the privacy practices for Health-E Life Partners, LLC (HELP), its website and/or mobile application.
By using the HELP website and/or mobile application, you consent to the data practices described in this Notice and Authorization. This authorization extends to HELP’s affiliates, subsidiaries, its investors, officers, directors, employees, agent, representatives and assigns.
This privacy notice applies solely to information collected by this website and mobile application. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is
used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
HELP is the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to negotiate a claim.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as medical information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
HELP uses reasonable security measures in an attempt to keep User information secure, including without limitation Secure Socket Layer (SSL) technology for sensitive User Information. However, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, HELP does not represent or warrant that User Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. Any User Information is provided at User’s own risk. HELP expressly disclaims any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages, arising from and/or in any way related to any User Information, including without limitation to any acts by other Users or third parties with respect to such User Information.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Protection of Children’s Privacy
HELP’s services are not developed for or directed at children. Therefore, we do not intend to collect information from individuals under 18 years of age or who have not been legally emancipated. If it is discovered that HELP has inadvertently collected information from an individual not meeting these requirements, we will promptly take all reasonable measures to delete that data from databases and systems.
In order to use the HELP app, a user must first complete the registration. During registration a user is required to give certain information (such as name and email address). This information is used to allow you access to the app and contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our Enrollment Form to use our services. You must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to complete your enrollment. If we have trouble processing your enrollment, we'll use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
However, we have no access to or control over these cookies.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This website may contain links to other sites. Please be aware that we are not responsible for the content, policies or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. HELP expressly disclaims, and each User expressly releases HELP from, any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages, arising from and/or in any way related to third party advertisers and/or the use of links to third party websites that may appear on our website, including without limitation such websites’ availability, privacy policies, content, advertising, and/or products or other materials.
By using HELP’s services, Users consent to HELP and/or third parties acting on behalf of HELP sending to User electronic messages relating to HELP and the business of HELP. Users may choose whether to receive communications from HELP or third parties with which we have a commercial relationship by adjusting the User profile. Users who need assistance opting out of communications can contact HELP at firstname.lastname@example.org. Users will be given the opportunity, in any commercial e-mail sent by HELP, to opt-out of receiving such communications in the future by emailing us, although Users may not opt-out of receiving administrative emails. It may take up to 10 days to process an opt-out request. Opting out of HELP communications will not automatically opt User out of third-party linked websites.
From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and/or our services.
Information Retention Policy
HELP may retain User Information for an indefinite length of time in order to preserve the integrity of HELP’s databases, among other reasons. User consents to HELP’s storage of all such User Information for this indefinite length of time, at HELP’s sole discretion. If required by law, as is the case to comply with the Children’s Online Privacy Protection Act (COPPA), HELP will delete User Information by erasing it from our database upon request. We will also respond to written member requests to nullify User Information that is eligible for nullification in accordance with our then-current policies. However, HELP will retain and use User Information as necessary to comply with legal obligations, resolve disputes, and enforce our User Agreement or other agreements. Any requests for such nullification will require verification of User’s identity. For nullification of User Information, or if you have any questions regarding this policy, please contact HELP at
Contacting Health-E Life Partners, LLC (HELP)
By mail: P. O. Box 36775, Las Vegas, NV 89133
Legal & Privacy Notice
Health-E Life Partners (HELP)'s personal patient advocacy group delivers better health outcomes and cost-effective savings for healthcare consumers, employers and insurance carriers.
Our founders have created unique strategic initiatives to create better healthcare consumers through education, health/risk management and bill negotiations.
We are committed to increasing end-to-end member satisfaction by innovating the healthcare industry and becoming the model for all patient advocates. Read More
Get In Touch
Address : P.O. Box 36775
Las Vegas, NV 89133
Phone : 1-833-907-4357
Fax : 702-242-0592
Email : email@example.com
Health-E Life Partners is a patient advocacy group and may include medical information on our printed material or website to educate our clients. We do not intend to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. You should never delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information on our website. If you think you may have a medical emergency, call your doctor, go the emergency department, or call 911 immediately. Health-E Life Partners does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned in our written materials or website. All content found in our printed materials or website including: text, images, audio or other formats were created for informational purposes only. Links to educational content not created by Health-E Life Partners are taken at your own risk. Health-E Life Partners is not responsible for the claims of external websites and educational companies.